Our Dedication
Veterans United Insurance is dedicated to keeping our website, products, and services usable for all. We are committed to enriching your experience and making accommodations with additional requests or resources at all times.
We use standards from The Web Content Accessibility Guidelines (WCAG) to help understand and implement accessibility.
Quick Guides and Additional Assistance
Zooming in/out on your screen or browser
- Windows: Press and hold the windows key with plus sign (+) to magnify the page. You can also use Windows “Magnifier” tool. To zoom out, press hold windows key with minus sign (-).
- Mac: In System Preferences, click to open “Universal Access” and click the “Seeing” tab. Check “Zoom” to “On.”
- Apple Devices: Touch to tap “Settings”, then “General”, then “Accessibility”. Tap to toggle “Zoom” to “On.”
Using screen readers and speech dictation
- Text-to-speech and dictation software assists those without ability to perceive and input content on a page by audibly delivering the content to the user. There are several free options available, such as NVDA, VoiceOver, Talkback, specified to your device.
Optimizing mobile devices (Android, iOS)
Smartphones are equipped a variety of tools including built-in screen readers like Talkback and Voiceover.
- “Talkback” for Android: Find “Apps” icon, then “Settings”, then “Accessibility”, then toggle “Talkback” on.
- “Voiceover” for iOS: Find “Settings”, then “General”, to “Vision”, then “Accessibility”, then toggle “Voiceover” on.
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Contact by phone
You can speak to a (real) person 24/7 for immediate assistance. Our customer care team accepts calls and works with Relay Services. Call us at 1 (800) 814-1103.
Contact by email
Send an email to Accessibility@vu.com if you have any web accessibility issues so we can continue to deliver an ever-improving experience.
Contact by mail
Veterans United Insurance
2101 Chapel Plaza Ct., Ste. 107,
Columbia, MO 65203
